Why Choose Bob’s Oriental Rugs?
What Makes Us Different?
Hand Cleaning Only—No Automatic Machines, No Harsh Chemicals Every rug is carefully washed by hand, one at a time. We use no carpet machines, no automated washers, and absolutely no harsh or scented chemicals. Our process is designed to be gentle on the rug—and safe for your home, your pets, and your family.
Dried in Natural Sunlight
We never bake rugs in ovens or dry them with heat. After cleaning, each rug is dried using natural sunlight and airflow, which preserves fiber strength and helps eliminate odors without risk of shrinkage or damage.
Locally Owned & Operated
We’re not a franchise or a chain. We’re a Charlotte-based small business that works directly with our customers. When you call or text us, you're speaking with the people who actually clean your rug.
Trusted by Over 500+ Charlotte Families
We’ve cleaned 9,000+ rugs, from delicate silk pieces to decades-old antique rugs. Our Google reviews speak for themselves— over 500+ 5-star reviews from people who’ve seen our work firsthand.
Free, No-Obligation Estimates
Whether your rug is already in for cleaning or you just have a question, we’re happy to help you understand what your rug needs—with no pressure to book.
Repairs Done by Hand
Fringe repair, edge binding, reweaving—whatever your rug needs, our repairs are done by hand, using wool that matches the original as closely as possible. No glue. No shortcuts.
One High-Quality Pad, Cut to Size
We offer only one type of rug pad—a high-density felt pad with a non-slip rubber backing, cut to size for your rug. No flimsy options, no up-selling—just what actually works.
Pick-Up and Delivery in Charlotte
We offer convenient pickup and drop-off throughout Charlotte and surrounding areas. If your rug is already in our shop, we’ll walk you through what we recommend before anything is done.
We're Not Just in the Rug Business—We're in the Trust Business
We believe you deserve to know exactly how your rug is being cleaned. That’s why we send you updates throughout the process and answer every question personally. You’ll never be left wondering.
