Rug Health Report

Protect Your Rug Like the Investment It Is

At Bob's Oriental Rugs, we understand your rug is more than just part of your home — it’s part of your story. Whether it’s a family heirloom or a carefully chosen piece, it deserves more than a basic cleaning.

That’s why every rug we care for receives a full Rug Health Check before it’s returned to you. It’s our way of making sure your rug stays protected for years to come.

What We Look For

Fiber & Weave Condition

The foundation and fibers of your rug are what hold it together. Over time, normal foot traffic, vacuuming, or even improper cleaning can weaken these fibers. We check for:

Areas where the pile is thinning or worn down
Sections of the rug where the weave feels loose or compromised
Signs of damage near the edges where rugs tend to wear out first

If we catch these issues early, small repairs can prevent bigger problems down the road.

Odor or Pest Concerns

Rugs can quietly collect odors or attract pests, especially in storage or in high-humidity areas. We check for:

Musty, mildew-like smells that indicate moisture issues
Signs of moth activity, like webbing or worn patches
Pet odors or hidden stains that can linger even after surface cleaning

If we find any issues, we’ll guide you through safe, effective treatments to protect your rug.

Color Stability & Fading

Many handmade rugs use natural dyes, and over time, those dyes can shift or fade. We carefully assess:

Whether any areas of the rug show uneven fading
If sunlight or cleaning has caused dyes to bleed or run
The overall stability of the colors to help preserve the rug's look and value

If needed, we can recommend safe ways to reduce further fading or address existing dye issues.

Traffic & Placement Damage

The way a rug is placed in your home makes a big difference. We assess:

Whether certain areas are wearing down faster from foot traffic
If heavy furniture is crushing the pile or causing indentations
Whether you need better padding underneath to protect the rug and your floors

We’ll give you honest feedback on what adjustments can help your rug wear more evenly and last longer.

Fringe & Edge Condition

Fringes and edges aren't just for decoration — they help protect the rug’s structure. Once they start to fray, unraveling can happen quickly. We inspect:

The length and strength of the fringe
Whether knots at the ends are coming undone
The condition of the side bindings or edges that prevent the rug from curling or unraveling

If we spot problems, we can recommend options for fringe repair, replacement, or edge reinforcement.

Foundation & Backing Condition

The foundation of your rug — the threads and structure underneath the visible pile — is just as important as what you see on the surface. Over time, damage to the foundation can cause ripples, uneven wear, or even tearing. We inspect:

The tightness and stability of the foundation threads
Signs of dry rot, which weakens the backing of older rugs
Damage or separation where the rug may have been improperly stored or exposed to moisture
Warping, rippling, or unevenness that affects how the rug lays flat

Catching foundation issues early is one of the best ways to prevent costly repairs later and helps your rug stay in good, usable condition for years to come.

If We See Something — You’ll Know

If we notice anything that needs attention, you’ll receive:

A quick text or email with photos

We’ll send you clear, close-up photos of any areas that need attention. You won’t have to guess or wonder — you’ll see exactly what we’re talking about.

A Clear Explanation of What We Found

We’ll break down what we noticed in plain, simple language. Whether it’s early signs of wear, fringe damage, or a color concern, we’ll explain what it means for your rug.

Simple Recommendations for Repairs or Care, If Needed

If we think your rug could benefit from repairs or extra care, we’ll tell you — no pressure, no sales pitch. You’ll get straightforward recommendations, so you can decide what’s best for your rug.

Why It Matters

Rugs are an investment — whether they’re new or have been passed down for generations. Regular cleaning is important, but understanding the true condition of your rug helps protect it long-term.

Catch small problems before they turn into major repairs
Help your rug hold its value and stay beautiful
Get peace of mind knowing your rug is cared for properly

Always Included — No Extra Charge

The Rug Health Check is part of every cleaning or inspection we do. It’s not an added fee or an upsell — it’s just how we do business.

Proudly Family-Owned and Operated

Bob's Oriental Rugs is a family business based right here in Charlotte. We are not a franchise. We’ve spent over 30 years caring for rugs, and we’ve built our reputation one customer at a time.

When you trust us with your rug, you’re working with people who take pride in what we do and who care about getting it right.